121. How can I change the password of my SharePoint user? Since you do not have enough privilege to access our server and Active Directory (AD) directory, you need to create a new ticket via our Help Desk System to notify us the user that you want to change. Please advise as clearly as possible by providin... Read More
122. I cannot add any Sharepoint user. What should I do? In order to add Sharepoint user on our server, there are some pre-requisites that you need to know: 1. You need to make sure that you select hosting plan that supports more than 1 Sharepoint user. If you register for our lowest Standard Sharepoint... Read More
123. How do I redirect a subdomain to a subdirectory? When the requests are redirected using an ASP file, the URL in browser for redirected domains will show the correct domain name and the directory name where the request is being redirected. You can also redirect the requests to a specific file. Fo... Read More
124. I receive this error message: "Failed to retrieve directory listing". What should I do? When you connect from your local PC to our FTP Server, you can receive this error message: "Failed to retrieve directory listing". This issue happens simply because of the fact that you are using a Passive FTP Mode. To resolve this issue, you need to... Read More
125. I receive this error message: "Directory Listing Denied. This Virtual Directory does not allow contents to be listed." This error message occurs simply because you have not setup your own default page. As you may know, you can have your own default page such as home.aspx, default.aspx, default.php, etc. If you have this kind of default page, you need to add the defau... Read More
126. What is my original default page? Originally, when you start and create a new website via your control panel, there will be a list of "default” files and folders. You can start previewing the site directly and the default page that is loaded is based on the order as followed: - d... Read More